Removing scratches from Crema Marble tiles in Bovington

Photographs below of a beautiful pale Crema Marble tiled floor in Bovington, Dorset; it had suffered from scratching and the general wear and tear over the short two years since it had been immaculately laid and also sealed. The customer wanted the floor scratches polished out and made to look like it had just been installed again.

Scratched Crema Marble Tiles Scratched Crema Marble Tiles

Marble Tile Cleaning and Polishing

A sealer is not recommended on this type of floor as it’s so soft and will need regular maintenance to keep it looking tip top, the sealer can’t stop wear and tear and it would just mean more work to remove the sealer whilst polishing. The polishing process itself seals the floor to a good degree anyway.

Re-polishing the floor involved the use of a set of diamond encrusted burnishing Pads fitted to a rotary buffing machine, the pads come in a set and are very effective at restoring the shine back on Marble, Limestone and Travertine etc. You start with the red pad which is more abrasive and removes sealers with a little water before moving onto the White, Yellow and Green polishing pads to get a high shine glossy finish.

Re-Polished Crema Marble Tiles Re-Polished Crema Marble Tiles

After the treatment the scratches were gone and the floor was uniform in appearance, it took a whole day of polishing and a set of pads to acquire the right lustre; Travertine and Limestone with a polished finish can also be treated the same way
 
 

Crema Marble Floor Tiles Re-polished in Bovington, Dorset

Removing Varnish from Porcelain stone effect tiles in Dorset

This Porcelain tiled floor with a faux stone pattern had previously been sealed with a type of Varnish to give them a shiny appearance however the coating hadn’t taken and had come away allowing dirt to get trapped onto surface giving a dirty appearance. It’s a fact that almost all Ceramic and most Porcelain tiles won’t accept a sealer and if they do it has to be one that works with Micro-Porous tiles.

Porcelain Stone effect Tiles Before

Cleaning Porcelain Floor Tile and Grout

A strong coating remove product was required to shift the remaining varnish from the tiles so we applied a solution of Tile Doctor Remove and Go combined 50/50 with Nano-Tech Ultra Clean which contains tiny abrasive particles. This solution was left to dwell on the tile for some time before working it into the floor using a rotary machine fitted with a black scrubbing pad. We took the opportunity to scrub the grout at this point as well using a stiff hand brush before removing the cleaning solution using a wet vacuum which I highly recommend for removing liquids from floors. The floor was rinsed with clean water and checked for any further issues; unfortunately the Grout did not respond as well as we had hoped from the cleaning and still had evidence of staining so after checking with the owner we proceeded to apply a grout colourant.

The stripping of the Varnish, cleaning and Grout colouring made a big difference on the floor appearance and now looks revitalised after we had finished and the customer was happy not seal them again.

Porcelain Stone effect Tiles After
 

Porcelain Tiled Floor Cleaned in Dorset

Polishing and Sealing a Marble Tiled En-Suite in Bridport

These Marble Tiles were laid in an en-suite bathroom at a house in Bridport, the main problems to be addressed WERE that the floor had dulled and lost most of its shine, there was also a coffee stain in the corner which needed to be addressed.

Marble EnSuite Floor Before

Removing Stains from Marble Tile

To remove the ingrained coffee stain we used Tile Doctor Reduxa, which is a penetrating stain remover used in conjunction with a heat gun, it can take a little time to work but its very easy to apply, I’ve copied the instructional video below so you can see for yourself.

Polishing Marble Floor Tiles

Before polishing the marble tiled floor we set about giving it a quick clean using a mild dilution of Tile Doctor Pro-Clean to ensure there was no grit on the floor that could lead to deep scratches when polishing. The floor was then rinsed with clean water to remove and chemical residue and we then began polishing the floor using a set of burnishing pads fitted to a heavy buffing machine. There are four pads in the set each encrusted with very fine diamonds, you start the process with the Red pad which is designed to remove sealers, followed by the White polishing pad for the removal of ingrained dirt then the Yellow smoothing pad and finally the Green polishing pad.

Sealing Marble Tiles

The floor was then washed down to remove any remnants from the polishing process and dried off so it could be sealed. To seal the floor we used a single coat of Tile Doctor Ultra Seal which is a premium penetrating sealer that gives a natural appearance and will provide long lasting stain protection going forward.

The customer requested the coffee stain removed and a high shine finish and was not disappointed, my photography skills aren’t brilliant but hopefully you can also see the improvement.

Marble EnSuite Floor After
 

Cleaning and Polishing Marble Bathroom Tiles in Dorset

Cleaning and Sealing a Dirty Sandstone Tiled Floor in Dorset

You can see from the photographs how soiled this Sandstone tiled floor was, any sealer had pretty much been worn away and dirt had penetrated into the pores of the sandstone flagstones.

Sandstone Floor before Cleaning

Cleaning a Sandstone Tiled Floor

We cleaned the floor using Tile Doctor Pro-Clean diluted with 10 parts warm water, Pro-Clean has an alkaline formula so it’s safe to use on natural stone, acidic cleaning products can eat away at protective coatings and even dissolve calcareous stone over time. The cleaning agent was worked into the stone surface using a rotary machine fitted with a black scrubbing pad; we also used a stiff hand brush on the grout lines as the machine can struggle here. The soiled solution was rinsed off with clean water which was removed with a wet vacuum which is a great time saver when you need to suck water off a floor. There were a few areas that needed further attention so we repeated the process until we were satisfied, there were one or two areas where stains had penetrated through to the grit in the Sandstone but we had managed to lighten them significantly, we then left for the evening so the floor could dry overnight.

Sealing a Sandstone Tiled Floor

We came back the next day and tested the floor with a damp meter in a few different locations to make sure no dampness remained in the stone. The sandstone was dry so we proceeded to seal the floor with Tile Doctor Seal and Go which gives a nice low sheen finish. Sandstone is fairly porous to it took five coats of sealer in the end, the sealer also reduced the appearance of the stains once it had fully dried and I think you will agree from the photographs there was quite an improvement.

Sandstone Floor after Cleaning and Sealing
 

Sandstone Floor Cleaned and Sealed

Cleaning an antiqued style Travertine tiled floor

I had a call from a lady who wanted the Travertine tiled floor in her kitchen cleaned, the Travertine tiles actually extended further into the adjacent room but in this case it was only the kitchen she was concerned with. The sealer that had been used on the floor was ‘Lithofin Stain Stop’ which is sold primarily to the domestic market; it’s an appropriate sealer for Travertine but in a high traffic area such as this kitchen it had been worn down allowing dirt to get trapped in the Travertine.

Antique Terracotta Before Photo Antique Terracotta Before Photo

Cleaning a Travertine Tiled Floor

The remaining sealer was easily removed using a strong solution of Tile Doctor Pro-Clean which is a heavy duty cleaner and stripper. I removed the kick boards from under the kitchen units and then proceeded to work in the Pro-Clean using a rotary machine fitted with a black scrubbing pad. This was followed up with a manual scrub of the grout lines using a stiff brush as machines struggle to reach into the dip between the tiles. Once clean the dirty solution was removed using a Vet Vacuum and then washed down a number of times with clean water to neutralise the floor before re-sealing.

Sealing Travertine Tiles

Since this was a relatively small area of a 60m2 we re-applied the same sealer to ensure it would match up the rest of the floor. Personally for Travertine I always recommend Tile Doctor Ultra-Seal which is a penetrating sealer giving a natural finish especially designed for food preparation areas such as kitchens, another option to consider is Tile Doctor Colour Grow which brings out the deep colour in the stone.

Antique Terracotta After Photo Antique Terracotta After Photo

The customer was pleased with results and will most likely be asking us to return later to strip back the entire floor and re-seal.

Cleaning a Travertine Tiled Floor in a Kitchen

Victorian Tiled Floor hidden under Carpet restored

This Victorian tiled floor had been discovered under a carpet in a house in Blanford Forum by the customer and they wanted it restored back as close to its original condition as possible. The floor had been preserved well under the carpet although it had lost its vibrance and there was evidence of adhesive staining along the perimeter so I suspect the carpet had originally been glued to floor.

Victorian Tiled Floor before Cleaning

Cleaning the Victorian Tiled Floor

Cleaning the floor was straightforward and just needed a deep clean using Tile Doctor Pro-Clean which is a strong alkaline tile cleaning product together with a rotary machine fitted with black scrubbing pad to work the cleaning solution into the floor. The soiled solution was removed from the tiled floor using a wet vacuum and then washed down with a hot pressure wash. To remove the adhesive staining we used Tile Doctor Remove and Go which is a multi-purpose coatings stripper that will usually remove pretty much anything, unfortunately even when applied with a steamer we couldn’t remove the staining completely; sometimes damage and stains to old tiles like this are permanent and you can never guarantee removal of everything all you can do is your best.

Victorian Tiled Floor Midway through cleaning

Sealing a Victorian Tiled Floor

In order to blend in the stained tiles we choose to seal the floor with Tile Doctor Colour Grow which is a colour intensifying penetrating sealer providing durable surface protection whilst allowing the surface to breath, overtime further coats of Colour Grow will help to blend in the staining. All in all the results were fantastic and the floor was well worth restoring despite the permanent stain.

Andrew was very polite, turned up when he said he would, rang the day before to say what time etc he would be here. He explained everything very well. – Mrs. Clarke

Victorian Tiled Floor after sealing with colour grow

Victorian Tiled Floor cleaned and sealed in Blanford Forum

Stained Marble Table Top

This beautiful Marble Table Top belonged to a lady living in Sturminster Newton whose slate floor I was restoring and she happened to ask me about the surface staining. She had had a quote from a stone mason who had said he would take it away, grind it, and bring it back which as you can imagine would not of been cheap.

Stained Marble Table Top Before

Polishing a Marble Table Top

Unlike the stone mason I was able to restore the Table Top without moving it from the dining room using a set of six inch burnishing pads. I started the process with a yellow polishing pad with a water and then moved onto a green pad applied with a fine water spay. The results were outstanding; it’s unfortunate however that the results of my photography wasn’t as good otherwise you could appreciate the results more. The customer was very pleased In fact she had this table and her 30sqm of Slate floor restored for less than the stonemason wanted to restore her table top.

Stained Marble Table Top After
 

Stained Marble Table Top re-polished in Sturminster_Newton

Cleaning and Sealing Slate Tiled Floor

It helps to know the cleaning and sealing history of the floor, knowing this information can help with cleaning and sealing decisions. In this case however the slate tiled floor had been laid 15 years prior in a house in Sturminster Newton, around the time the house was built and had not been resealed since so that information was long forgotten.

Cleaning the Slate Tiled Floor

After testing I found it had been sealed with a wax based product which could easily be removed with Tile doctor Pro-Clean. I applied the pro-clean and agitated the solution and scrubbed the floor with a rotary scrubber followed up with a good rinse and hot pressure wash to remove any remaining solution.

Slate Floor Cleaned and Sealed

Sealing the Slate Tiled Floor

After leaving the slate to fully dry for a few days the floor was sealed with Tile Doctor Seal and Go which is a topical sealer as opposed to a penetrating sealer. This low sheen sealer still has a adds a little shine and brings out the colour and darkens the slate tile. Interestingly enough she loved it but her husband hated it which just goes to show you can’t please everyone.

Slate Floor Cleaned and-Sealed
It wasn’t long before I got a referral to do the same work on the house next door, both floors were identical and after seeing the first one done the neighbour was keen for me to do hers. The job was the same but the neighbour preferred the raw rustic look of the slate prior to sealing so she chose to go with Tile doctor Ultra Seal which offers good protection but leaves a strong virtually invisible seal.

Both the photographs on this page are from the first house, unfortunately I forgot to take a photograph from the second floor to demonstrate the difference but basically it resembles unsealed slate.

Slate Tiled Kitchen Floor Cleaned and Sealed in Sturminster Newton, Dorset

Sealing Reproduction Victorian Tiles

These Victorian Tiles had been laid in a hallway floor of a house in Dorchester ten years prior and sealed with what turned out to be an impregnator that had long ago lost its strength through oxidation and years of cleaning with flash which is far too strong and attacks sealers. What was left of the sealer was easily stripped off with Tile Doctor Pro-Clean agitated using a rotary scrubber and then washed down with a hot pressure wash.

Before Restoration During Cleaning

Sealing Victorian Tiles

We offer the customer a choice when it comes to choice of sealer as there are a number of sealers we recommend and each one can leave a different finish, we can also apply a sample of the different sealers to a few tiles but it isn’t always a reliable way of telling the difference. In this case we sealed the Victorian tiles with 8 coats of Tile Doctor Seal & Go which is ideal for Victorian tiled floors and leaves a low sheen finish.

Sealed with Seal & Go for a traditional finish
However the story doesn’t end there, the customer decided the Victorian tiles looked too shiny and wanted a more matt finish. It’s the customer’s choice in the end so we removed the Seal and Go and sealed the tiles again using Tile Doctor Pro-Seal which is a no-sheen, natural look penetrating sealer and the results were great. For regular cleaning of sealed floors we recommend using a Neutral PH cleaner such as Tile Doctor Neutral Cleaner.

Sealed with Pro-Seal

Cleaning and Sealing Reproduction Victorian Tiles in Dorchester

Cleaning Terracotta Tiles Marked With Dirty Boot Prints

I had a rather long conversation with this worried terracotta flooring customer in Weymouth. This was a new installation of around 30 m2 of terracotta tiles. The tiler had laid the tiles and was in the process of sealing with a rather nasty rubber based yellow coloured sealer when his assistant walked through from outside with dirty boots. Being a very absorbent tile the dirty prints penetrated into the tiles within the sealer leaving lovely dirty chevrons all over the new floor.

To rectify this the tiler tried first of all with Nitromors and then with Gripex paint and glue strippers. Using these on any tile is not a good idea but on terracotta due to porosity all it was sink in and remain there along with the foot print. So at this point the tiler decided to try angle grinding one of the tiles which eventually he did manage to take out one of the prints although damaging the integrity of the tile. After visiting a tillers forum he was wrongly advised to sand the tiles with an industrial sander so he hired a sander for a day and set about sanding the tile back. After spending a fortune on sandpaper that just got gunked up with rubber sealer and a days of labour he had managed to sand around 5sqm and cover the whole house with orange dust…

This was when he said ‘ok enough is enough just don’t pay me for the tiling’ and walked off the job!

Before Restoration Before Restoration Before Restoration

I spent two days stripping the sealer out with Tile Doctor Remove and Go and cleaning with Tile Doctor Pro-Clean assisted with a rotary machine fitted with a scrubbing pad in order to remove both the sealer and the dirty foot prints. After a hot pressure wash to clear the pores and remove any remaining chemical from the floor we left it to dry for a week.

Sealing Terracotta Tiles

We sealed the Terracotta Tiles with Tile Doctor Seal and Go which is a low sheen water based sealer recommended for Terracotta floors. Terracotta is quite porous and in this case the tiles required a lot of sealer where tops had been sanded off and in the end it took 12 coats before if was fully sealed.

During Sealing After Sealing

The results were outstanding, you wouldn’t know that there had been any damage at all and the customer was very happy, not only that the job cost less than what was due to the tiler.

Terracotta Tiles Restoration in Weymouth